FAQ
Frequently asked questions
What is the quality of our servers?
As the leading IPTV service provider on the Internet, we guarantee smooth streaming with our freeze-free technology and an impressive 99% uptime record.
Do you offer refunds?
We are confident that you will be satisfied with your IPTV subscription with us. If necessary, we will refund your IPTV subscription fees but you must notify us within 15 days of purchasing our service.
Can I cancel my service?
We do not contract with anyone and you are completely free to cancel our service at any time. Once you cancel the service, you will not be charged and the service will automatically end at the time you purchase it.
Can't find the answer you're looking for? Just ask us!
We are here to help you 24/7, please do not hesitate to contact our technical support team.
Can I test the service before ordering?
Yes, you can request a free 12-hour test first, then check the quality and playlist. Only one access to the trial per customer is allowed. If you like the service, you can click here to subscribe.
Can I use my subscription on multiple devices?
Please note that a single subscription can be used across multiple devices, but you can only watch on one device at a time. If you want to watch multiple devices, you need more connections.
Can I purchase IPTV if I am not eligible for satellite service?
Yes, you can purchase and use IPTV if you are not eligible for a satellite TV service. Since IPTV streams international programs to your TV via the Internet, no satellite dish is required. Additionally, to qualify, you need a high-speed Internet connection that is at least 4.0 Mbps or higher and stable with lower latency (PING).
How to watch IPTV service?
Watch our iptv package on all your devices, you can use it on your TV, Android box, mobile phone, mag box and tablets…